1500+ happy customers

FAQs


1. Is buying online safe?
Yes. FlexEyez© takes care of all the data that you have given us while placing an order on our website (https://www.FlexEyez.com/). The server that hosts our online store encrypts the program of all the cards and personal client data making use of the Internet standard Secure Sockets Layer (SSL) protocol. Once we get the information or any other data, we use a unique and private input or key to interpret it. The whole data you give throughout the procedure of buying is managed by our trusted employees. And, we ensure that all of our staff members are advanced on our privacy and security policies. If you have further questions about the security of ordering online, please feel free get in touch with us.


2. How should I have to do to Place my Order?
When you have done with the procedure of adding of products to your cart and are all set to complete your deal, then, you have to move your cursor to the right lower corner of the screen and click on the Check Out button. After that, you will be shifted to our secure server and you will be asked to make a new account. If you have already created your account, you are then required to log in your details into the space provided to you.
If you have faced any kind of difficulty while checking out, please feel free to take help from us. We are ready to lend our hands.

3. How to come to know that what is there in my cart?
The very first thing that you have to do is to click on the cart button which is absolutely in the upper right corner of the screen. By doing this, you will be shifted to your cart and you can have a view on the number of items you have in your cart. When you select the product that you want to delete, then, you just have to click on the Remove button that’s all.

4. How to change the number of products in the cart?
Firstly, you just have to click on the cart button in the upper-right corner of your screen. After that you will reach to your cart and there, you can easily view the number of items in your cart. If you want to change the number of items in your cart, you just have to move your cursor to the box which is below the Quantity and update the number of items from there.

5. How do I select the items I want to buy?
As you leaf through the FlexEyez©Online Store, click on the Add to Cart button under the items that you want to buy.

6. How do I pay for my merchandise?
We accept Visa, MasterCard, American Express, PayPal, Cirrus, Stripe, and Credit Card Maestro. If you wish to pay by some other means, you make use of COD facility.

7. Is it really secure to provide you my credit card number?
Yes, read about FlexEyez© website security by clicking on the given link: https://www.FlexEyez.com/policies/privacy-policy. But, if you are not willing to give your credit card information, no problem, you can easily put your appeal by visiting our website: www.FlexEyez.com

8. What is FlexEyez©refund policy and who do I contact regarding returns?
If for some reason you would like to return your product, you can easily make claim your refund. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For our whole refund Policy, click here: https://www.ursupply.com/policies/refund-policy

9. Why is the shipping sometimes longer then I expect?

We would love to ship as Eco friendly as possible
We are one of the cheapest suppliers of this kind of products and we ship directly from our partners. They are doing the best they can to ship as quick as they can for you.